Frequently Asked Questions (FAQs)
General Company Information
What does your company specialize in?
We provide a complete solutions portfolio, including construction materials, MEP supplies, industrial safety gear, branding & promotional products, hospitality supplies, and office solutions. Our goal is to be a one-stop, reliable source for all your project, operational, and promotional needs.
Do you operate locally or internationally?
We operate from Tanzania, with supply networks across East Africa, Pakistan, China, and other global markets. We handle both local sourcing and international imports.
Construction, Tools & Accessories
What types of construction materials and tools do you supply?
We supply hand tools, power tools, measuring equipment, site safety gear, and accessories such as drill bits, saw blades, grinding wheels, and tool storage solutions.
Can you provide bulk quantities for contractors?
Yes, we specialize in bulk supply and offer competitive pricing for construction companies, contractors, and large-scale projects.
MEP (Mechanical, Electrical & Plumbing) Supplies
What MEP materials do you provide?
We supply HVAC units, ducting, piping, valves, electrical cables, fittings, pumps, sanitary ware, and fire safety equipment, along with related accessories like filters, insulation sleeves, and leak detectors.
Can you meet international engineering standards?
Absolutely. All our MEP products meet relevant ISO, ASHRAE, and local compliance standards.
Industrial Safety Solutions
What safety products do you offer?
We supply PPE such as helmets, gloves, boots, vests, safety glasses, harnesses, and fire safety equipment with full compliance to safety regulations.
Do you provide branded safety gear?
Yes, we can brand safety helmets, vests, and uniforms with your company logo.
Branding & Promotional Solutions
What types of promotional products do you offer?
We provide custom-printed merchandise, corporate gifts, banners, event displays, and branded stationery.
Can you handle large promotional campaigns?
Yes, our team can manage concept-to-delivery campaigns for corporate events, product launches, and trade shows.
Hospitality & Office Supplies
Do you provide hospitality solutions?
Yes, we offer catering tools, kitchenware, serving equipment, and table accessories for hotels, restaurants, and event venues.
What office supplies do you carry?
We stock office furniture, stationery, organizational accessories, and branded corporate items.
Ordering, Delivery & Payments
How can I place an order?
You can order via email, phone, or in person at our office. For custom projects, our sales team will prepare a tailored quotation.
Do you deliver across Tanzania and internationally?
Yes, we deliver nationwide and ship internationally using reliable logistics partners.
What payment methods do you accept?
We accept bank transfers, mobile money, and selected international payment gateways.
Custom Orders & Sourcing
Can you source specific products not listed on your website?
Yes, we provide tailored sourcing services for unique or hard-to-find items, both locally and globally.
Do you offer product warranties?
Yes, most products come with manufacturer warranties, and we provide after-sales support where applicable.